appointments

Appointments are booked online. For unusual urgencies and emergencies, please send us an email. Your new biometric passport with normal processing will usually take currently up to 12 weeks to arrive. Express processing takes 4-6 weeks but it can also take longer. A variety of internal and external factors can influence the turn-around time. You may be able to get a temporary one-year passport within 1 to 2 weeks’ time.  For critical travel urgencies, applicants normally will simultaneously apply for a temporary and a biometric passport - with the temporary passport, one will travel and upon return to the U.S. exchange it for the biometric passport.

The demand for passport appointments is extremely high and we have limited capacity. 

Please help us and help all travelers to avoid appointment slots going unused and delaying access to all others!

Book Appointment: Calendly.com/hk-phoenix